Terms of Service

These Terms of Service govern your use of Vectras services and facilities. By becoming a member or using our services, you agree to be bound by these terms.

Acceptance of Terms

By accessing our facilities, using our services, or becoming a member of Vectras B.V. ("Vectras", "we", "our", or "us"), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our services or facilities.

These terms apply to all users of our services, including members, guests, and visitors to our facilities located at Berkenlaan 145, 4812 UI Breda, North Brabant, Netherlands.

Services Description

Vectras operates a boutique fitness facility offering:

Gym access and use of fitness equipment
Personal training services
Group fitness classes
Nutrition and wellness coaching
Fitness assessments and consultations
Related wellness and fitness services

Membership and Registration

Membership Requirements

To become a member, you must:

Be at least 18 years of age
Complete the membership application and health screening forms
Provide accurate and complete information
Pay applicable membership fees and deposits
Agree to these Terms of Service

Health and Safety Requirements

By using our facilities, you represent and warrant that:

You are physically and mentally capable of participating in fitness activities
You have disclosed any medical conditions that may affect your ability to exercise safely
You will not use our facilities if you have any contagious illness or condition
You understand the risks associated with physical exercise and fitness activities

User Obligations

Facility Rules and Conduct

When using our facilities, you agree to:

Follow all facility rules, policies, and staff instructions
Treat staff, other members, and visitors with respect and courtesy
Use equipment properly and safely
Maintain appropriate hygiene and dress code standards
Clean equipment after use and follow hygiene protocols
Report any injuries, accidents, or safety concerns immediately
Not engage in behaviour that is disruptive, offensive, or dangerous

Prohibited Activities

The following activities are strictly prohibited:

Use of illegal substances or being under the influence of alcohol or drugs
Harassment, discrimination, or intimidation of any kind
Photography or recording without express permission
Bringing unauthorised guests or allowing others to use your membership
Solicitation or commercial activities without authorisation
Damage to property or equipment
Any illegal activities or behaviour

Payment Terms

Membership Fees

Membership fees are due in advance and must be paid according to your chosen payment schedule. We accept various payment methods including bank transfers, credit cards, and direct debit arrangements.

Late Payments and Cancellations

Late payment fees may apply for overdue accounts
Access to facilities may be suspended for non-payment
Membership cancellation requires 30 days written notice
Refunds are subject to our cancellation policy
All fees are exclusive of VAT where applicable

Intellectual Property

All content, materials, and intellectual property related to Vectras, including but not limited to trademarks, logos, training programmes, written materials, software, and proprietary methodologies, are owned by or licensed to Vectras and are protected by intellectual property laws.

You may not:

Copy, reproduce, or distribute any Vectras materials without written permission
Use our trademarks, logos, or branding without authorisation
Reverse engineer or attempt to derive our proprietary training methods
Create derivative works based on our intellectual property
Use our content for commercial purposes without a licence agreement

Privacy and Data Protection

We collect and process personal information in accordance with our Privacy Policy and applicable data protection laws, including the General Data Protection Regulation (GDPR). By using our services, you consent to our data processing practices as described in our Privacy Policy.

We may use CCTV monitoring for security purposes, and your image may be recorded while on our premises. We may also use your information to improve our services and communicate with you about your membership and our offerings.

Limitation of Liability

Important: Physical exercise and fitness activities carry inherent risks. By using our facilities and services, you acknowledge and assume these risks.

Assumption of Risk

You acknowledge that participation in fitness activities involves risks including, but not limited to:

Physical injury, including serious injury or death
Cardiovascular events
Muscle strains, joint injuries, and other physical ailments
Equipment-related injuries

Liability Limitations

To the fullest extent permitted by law, Vectras, its directors, employees, and agents shall not be liable for:

Any injury, illness, or death resulting from your use of our facilities or services
Loss or damage to personal property
Indirect, incidental, or consequential damages
Any damages exceeding the amount of membership fees paid in the 12 months preceding the incident

This limitation applies regardless of whether the claim is based on contract, tort, negligence, or any other legal theory.

Indemnification

You agree to indemnify, defend, and hold harmless Vectras, its officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, costs, or expenses (including reasonable legal fees) arising out of or relating to:

Your use of our facilities or services
Your violation of these Terms of Service
Your violation of any applicable laws or regulations
Any injury or damage caused by your actions or negligence

Termination

Termination by Member

You may terminate your membership by providing 30 days written notice. Termination will be effective at the end of your current billing cycle. No refunds will be provided for unused portions of prepaid memberships unless required by law.

Termination by Vectras

We reserve the right to terminate your membership immediately for:

Violation of these Terms of Service or facility rules
Non-payment of fees
Behaviour that endangers the safety or wellbeing of others
Fraudulent or illegal activities
Any conduct we deem inappropriate for our facility environment

Force Majeure

Vectras shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, government regulations, pandemics, strikes, or other labour disputes.

In such circumstances, we may temporarily suspend services without liability and will make reasonable efforts to provide alternative arrangements or credits where appropriate.

Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the Netherlands. Any disputes arising out of or relating to these terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of the Netherlands.

If you are a consumer resident in the European Union, you may also bring proceedings in the courts of your country of residence, and you will benefit from any mandatory provisions of the law of your country of residence.

Dispute Resolution

We encourage members to contact us directly to resolve any concerns or disputes. If a dispute cannot be resolved through direct communication, we may suggest mediation or other alternative dispute resolution methods before pursuing formal legal proceedings.

For consumer disputes, you may also have the right to use online dispute resolution platforms provided by the European Commission.

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. We will provide notice of material changes by:

Posting updated terms on our website
Sending email notifications to active members
Providing written notice at our facilities

Continued use of our services after notification of changes constitutes acceptance of the modified terms. If you do not agree to the changes, you may terminate your membership in accordance with our termination provisions.

Severability

If any provision of these Terms of Service is found to be invalid, illegal, or unenforceable, the remaining provisions shall continue in full force and effect. The invalid provision shall be replaced with a valid provision that most closely approximates the intent and economic effect of the original provision.

Entire Agreement

These Terms of Service, together with our Privacy Policy and any additional agreements you may enter into with Vectras, constitute the entire agreement between you and Vectras regarding your use of our services and supersede all prior or contemporaneous communications and proposals.

Contact Information

If you have any questions about these Terms of Service, please contact us:

Email: legal@vectras.world
Phone: +31 768528956
Address: Vectras B.V., Berkenlaan 145, 4812 UI Breda, North Brabant, Netherlands

For general enquiries and customer service, you may also contact us at contact@vectras.world.